how to cancel KSRTC ticket and what are the charges for cancellation? - Govdotin English

Here is how to cancel your booked KSRTC ticket. You can cancel your ticket simply by using the PNR number on your ticket and the ticket number. Upon cancellation, the booked amount will be credited to the booked bank account. After 72 hours, cancellation charges will apply.

Steps to cancel KSRTC ticket.

Visit the website https://www.onlineksrtcswift.com/
Click on the Cancellation button in the main menu.
In the Enter PNR field, type the PNR number of your ticket followed by a hyphen ( – ) followed by your ticket number.
Then click on CANCEL TICKET button.
Now in the Cancel Ticket for section, you can see the details that were given when we booked, and you have to select the ticket to be cancelled.
Then click on CANCEL TICKET button.
Now you can see that Your ticket has been canceled successfully.

If there is a cancellation charge, the remaining amount minus the cancellation charge will be credited to the bank where you booked within 7 banking days.

How to charge cancellation charges

If canceled 72 hours before the departure of the vehicle, the base fare will be fully refunded and no cancellation charge will be charged.
Cancellation between 72 hours and 48 hours will incur a cancellation charge of 10 percent of the base rate.
Cancellation between 48 hours and 24 hours will incur a cancellation charge of 25% of the base rate.
Cancellation between 24 hours and 12 hours will incur a cancellation charge of 40% of the base rate.
In case of cancellation between 12 hours and 2 hours, 50% of the basic fare will be charged as cancellation charge.
Cancellations after two hours are non-refundable.

KSRTC Swift Website Link : https://onlineksrtcswift.com/